Eluvium Technologies Ltd
Company Number 16099455
85 Great Portland Street, First Floor, London, Greater London, W1W 7LT, United Kingdom
Last Updated: 24 June 2025
Welcome to Eluvium. These Terms of Use (“Terms”) govern your use of the products, software, and services (“Services”) provided by Eluvium Technologies Limited, a company incorporated in the United Kingdom (“Eluvium”, “we”, “us”, or “our”).
By accessing or using our Services, you agree to be bound by these Terms.
To use our Services, you must be an authorized employee or representative of a subscribing enterprise customer. Account registration is required, and you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
Eluvium provides hybrid SaaS and on-premise AI agents designed to automate tasks within enterprise supply chains. This includes processing structured and unstructured data, such as email communications and ERP records.
We offer both usage-based and subscription-based access to our Services.
We process purchase order–related data, ERP data, and enterprise emails solely to deliver and improve the Services. Such data is stored only as necessary and may be deleted upon request.
We use third-party cloud infrastructure providers (e.g., GCP, Azure) to host and operate our Services. By using Eluvium, you consent to this processing and storage.
Please review our [Privacy Policy](#) for details on how we handle personal and enterprise data.
You agree to:
Eluvium prohibits the upload of third-party data that you are not authorized to use.
Eluvium retains all rights, title, and interest in and to its proprietary agentic AI systems and other intellectual property. Using our Services does not grant you ownership of any intellectual property or software code.
You may export your enterprise’s data using features provided within the platform, where applicable.
Access to Eluvium’s Services is billed on a subscription or usage basis as outlined in your commercial agreement. All payments are non-refundable unless otherwise required by applicable law.
We do not guarantee continuous availability or minimum service levels.
We reserve the right to suspend or terminate your access to the Services at our discretion, including for violations of these Terms.
Disclaimer: The Services are provided “as is” and without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement.
Limitation: To the maximum extent permitted by law, Eluvium shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill.
You agree to indemnify and hold harmless Eluvium, its affiliates, and their respective officers and employees from any claims, damages, or liabilities arising out of your misuse of the Services or violation of these Terms.
These Terms are governed by the laws of England and Wales.
Any dispute arising under these Terms shall be resolved by binding arbitration under the rules of the London Court of International Arbitration (LCIA), conducted in English. The seat of arbitration shall be London, UK.
We may update these Terms from time to time. We will notify users through the platform or via email in the event of material changes. Continued use of the Services after changes become effective constitutes acceptance.
For questions about these Terms or our Services, please contact:
Eluvium Technologies Limited
85 Great Portland Street
First Floor
London
W1W 7LT
support@eluvium.ai